Answer:
Introduction
to Business Environment:
The formula for business success requires two elements - the
individual and the environment. Remove either value and success becomes
impossible. Business environment consist of all those factors that have a
bearing on the business. The term business environment implies those external
forces, factors and institutions that are beyond the control of individual
business organizations and their management and affect the business enterprise. Business environment influence the functioning
of the business system. Thus, business environment may be defined as all
those conditions and forces which are external to the business and are beyond
the individual business unit, but it operates within it. These forces are
customer, creditors, competitors, government, sociology-cultural organizations,
political parties national and international organizations etc. some of those
forces affect the business directly which some others have indirect effect on
the business.
TYPES OF ENVIRONMENT:
On the basis of the extent of intimacy with the firm , the
environmental factors may be classified into different types-internal and
external.
i.
INTERNAL ENVIRONMENT:
The internal environment is the environment that has a
direct impact on the business.Here there are some internal factors which are
generally controllable because the company has control over these factors. It
can alter or modify such factors as its personnel, physical facilities,
and organization and functional means, like marketing, to suit the environment.
The important internal factors which have a bearing on the
strategy and other decisions of internal organization are discussed below.
01. Value system:
The value system of the founders and those at the helm of
affairs has important bearing on the choice of business, the mission and the
objectives of the organization, business policies and practices.
02.Mission and vision and objectives:
Vision means the ability to think about the future with
imagination and wisdom. Vision is an important factor in achieving the
objectives of the organization. The mission is the medium through which the
objectives are achieved.
03. Management structure and nature:
The structure of the organization also influences the
business decisions. The organizational structure like the composition of board
of directors, in fluencesthe decisions of business as they are internal factors.
The structure and style of the organization may delay a decision making or some
other helps in making quick decisions.
04. Internal power relationships:
The relationship among the three levels of the organization
also influences on the business. The mutual co-ordination among those
three is an important need for a business.
05. Human resource:
The human resource is the important factor for any
organization as it contributes to the strength and weakness of any organization.
The involvement and initiative of the people in an organization at different
levels may vary from organization to organization. The organizational culture
and overall environment have bearing on them.
06. Company image and brand equity:
The image of the company in the outside market has the
impact on the internal environment of the company. It helps in raising the finance,
making joint ventures, other alliances, expansions and acquisitions, entering
sale and purchase contracts, launching new products, etc. Brand equity also
helps the company in some way.
07. Miscellaneous factors:
The other factors that contribute to the business success or
failure are as follows:
•Marketing resources:
- Resources like the organization for marketing, quality of the marketing
men, brand equity and distribution network have direct bearing on marketing efficiency
of the company.
•Financial factors:-
factors like financial policies . financial positions and capital structure are
also important internal environment affecting business performances ,strategies
and decisions.
ii.
EXTERNAL ENVIRONMENT:
The factors are uncontrollable by the business. There are
two types of external environment.
01. Micro Environment:
The micro environment is also known as the task environment
and operating environment because the micro environmental forces have a
direct bearing on the operations of the firm.
“The micro environment consists of the actors in the
company’s immediate environments that affect the performance of the company.
These include the suppliers, marketing intermediaries, competitors, customers
and the public”.
02. Suppliers:
An important force in the micro environment of a company is
the suppliers, i.e., those who supply the inputs like raw materials and
components to the company.
03. Customer:
The major task of a business is to create and sustain
customers. A business exists only because of its customers. The choice of
customer segments should be made by considering a number of factors including
the relative profitability, dependability, and stability of demand, growth
prospects and the extent of competition.
04. Marketing Intermediaries:
The marketing intermediaries include middlemen such as
agents and merchants that help the company find customers or close sales with
them. The marketing intermediaries are vital links between the company and the
final consumers.
05. Financiers:
The financiers are also important factors of internal
environment. Along with financing capabilities of the company their policies
and strategies, attitudes towards risk , ability to provide non-financial
assistance etc. are very important.
06. Public:
Public can be said as any group that has an actual or potential
interest in or on an organization’s ability to achieve its interest. Public
include media and citizens. Growth of consumer public is an important
development affecting business.
07. Macro Environment:
Macro environment is also known as General environment and remote
environment. Macro factors are generally more uncontrollable than micro environment
factors. Some of the macro environment factors are discussed below:
A) Economic Environment:
Economic environment refers to the aggregate of the nature
of economic system of the country, business cycles, the socio-economic
infrastructure etc.
B) Social Environment:
The social dimension or environment of a nation determines
the value system of the society which, in turn affects the functioning of
the business. Sociological factors such as costs structure, customs and
conventions, mobility of labor etc. have far-reaching impact on the business.
These factors determine the work culture and mobility oflabor, work groups etc.
C) Political Environment:
The political environment of a country is influenced by the
political organizations such as philosophy of political parties, ideology of
government or party in power, nature and extent of bureaucracy influence of
primary groups etc. The political environment of the country influences
the business to a great extent.
D) Legal Environment:
Legal environment includes flexibility and adaptability of
law and other legal rules governing the business. It may include the exact
rulings and decision of the courts. These affect the business and its managers
to a great extent.
E) Technical Environment:
The business in a country is greatly influenced by the
technological development. The technology adopted by the industries determines
the type and quality of goods and services to be produced and the type and
quality of plant and equipment to be used. Technological environment influences
the business in terms of investment in technology, consistent application of
technology and the effects of technology on markets.
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